Products purchased are delivered in Italy within 4 working days from the order date and 7 working days for all the other destinations. Deliveries may incur in slight delays during holidays and couriers do not deliver on public holidays or weekends. For the apparel shipping costs are free in EU and € 25,00 for all other destinations. For the beauty products shipping costs are free in UE exceeding a € 100,00 purchase (otherwise € 5,00 shipping costs will be charged). It is possible to return or exchange any item ordered within 14 days from the date of delivery. Products must be returned in their original condition and can be exchanged according to stock availability. Returns shipping costs are not complimentary. See the Exchanges and Returns section at the bottom of this page website for all the conditions and instructions.